“85% of the reasons for failure in business are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.” W Edwards Deming
Workshop Type –
This workshop is an Lean Foundations Level Continuous Improvement workshop aimed at helping organisations to identify, create and document their processes at different levels.
**This workshop can also be conducted as a facilitated workshop, on site, for a full team within an organisation.**
Email info@combined-minds.co.uk for more details on facilitated workshops.
Description-
Processes are at the very heart of every business. However, failure or breakdown in Process is one of the most common causes of problems in a business because either they are not clearly defined, or they are not communicated throughout the business effectively.
Learning Outcomes-
Learn about how to clearly identify what the different levels of Process there are within your business. Discover the difference between them, clearly understand what you should do with them, and how they can be used as an effective business operational tool.
Learn how to document the Processes and Procedures and how to build a comprehensive Business Operations Bible.
Then learn about how to effectively Error Proof the Processes and Procedures by putting robust measures in place.
Agenda-
The Continuous Improvement Team Structure
What is the difference between Processes, Procedures and Workflows?
Processes
Work Instructions
Workflows
How to document Processes
The Business Operations Bible
Prevention is better than the cure
Why do we need to Error Proof
Types of Error Proofing
Cost – £125 (20% off for HD8 Members quoting promo code – HD8)
To join visit our Eventbrite page – https://www.eventbrite.co.uk/e/171472979297
